Shift Manager (Dave's Hot Chicken)

Supervise daily restaurant operations, assign tasks based on skills, and ensure guests receive the legendary Dave's experience. Conduct Ops Walks, Q&A checks, and follow up on improvements while maintaining high performance, safety, and service standards. Train and coach team members, delegate duties, and verify cleanliness across dining areas and kitchen surfaces. Step into any station to take orders, prep food, or run the line, ensuring menu items are prepared correctly and all food safety guidelines are met. Safely operate equipment, balance cash drawers, monitor schedules, and handle guest concerns professionally. Open and close the restaurant, complete required paperwork, and enforce company policies while driving results on every shift.