Shift Manager (Dave's Hot Chicken)
On-siteLivermore, California, United States
Job Summary
Supervise and support Team Members by assigning tasks, conducting Ops Walks, and ensuring performance, safety, and service standards are met. Train and coach staff using the Dave's Hot Chicken Training Program while enforcing company policies and maintaining uniform standards. Operate and oversee restaurant equipment safely, delegate daily cleanliness of dining areas and kitchen surfaces, and handle guest concerns professionally. Monitor schedules, attendance, and time-off requests, balance cash drawers, and prepare deposits as assigned. Open and close the restaurant, complete required checklists, and communicate team performance to management. Work flexible shifts including nights, weekends, and holidays, requiring reliable transportation and the ability to stand or lift 50–75 lbs.
Required Qualifications
- At least 18 years old
- Fluent in English
- Certified in all stations
- Thrive in a fast-paced, high-energy environment
- Strong leadership, organization, and delegation skills
- Lead with positivity, confidence, and accountability
- Communicate clearly with team members and management
- Committed to delivering top-tier guest experiences
- Flexible availability, including opening and closing shifts
- Nights, weekends, and holidays required
- Ready to step up when the heat is on
- Reliable transportation
- Valid driver's license
- Proof of insurance
- Reliable phone or communication method
- Able to stand, bend, and move for extended periods
- Comfortable working around heat and in tight spaces
- Able to lift 50–75 lbs.
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