SHIFT MANAGER
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Manage daily parking facility operations by acting as a cashier and attendant, issuing tickets, collecting payments via cash or credit card, and verifying cash supplies at the start of each shift. Process exception transactions such as lost tickets or grace periods, complete daily shift paperwork recording transaction volumes and vehicle counts, and maintain a clean, orderly cashier booth. Provide customer service by greeting visitors, resolving issues, and ensuring compliance with safety procedures while identifying maintenance needs. Report to work on time and acknowledge company policies in writing. May fill in for front-line associates or complete minor maintenance tasks as assigned. Requires a valid driver's license and one year of related experience.
Required Qualifications
- A high school degree
- One year related experience
- Ability to read and comprehend verbal instructions and written correspondence
- Ability to communicate effectively both verbally and through written correspondence
- Have and maintain a valid driver's license
- Ability to safely drive a standard or automatic transmission vehicle
- Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer
- Ability to provide customer resolution in a professional and friendly manner
Desired Qualifications
- One to two years' experience in a service or related industry preferred of which 3 months must have been in a parking setting
- Ability to perform basic math calculations
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