Shift Manager
$29,640,000–$32,240,000 year
On-siteAlamogordo, New Mexico, United States
Alamogordo, New Mexico, United StatesOn-siteFull Time$29,640,000–$32,240,000 yearLarge
Full TimeLarge
Job Summary
Oversee restaurant operations as Manager on Duty, ensuring customer satisfaction while monitoring food and labor costs to maintain profitability. Direct staff in executing menu standards, enforcing safety protocols, and resolving customer complaints with tact. Manage cash deposits, secure the store safe, and lead inventory checks in compliance with health and employment laws. Train crew members on policies and procedures, provide performance feedback, and assist with succession planning. Perform additional duties as assigned, including stocking shelves and receiving deliveries.
Required Qualifications
- High School Diploma
- at least six months restaurant experience at any level
- Ability to work a flexible schedule up to 28 hours per week (PT) or 40 hours per week (FT)
- professional, neat, clean and well-groomed appearance
- Must be proficient on Blake's Lotaburger restaurant operations, General Policies & Procedures and Book 1 Store-Level Operations
- Must understand health codes and procedures for handling raw meat and eggs
- Must possess moderate level computer skills to include electronic mail, Point of Sale system, and the ability to learn the Blake's Lotaburger BOH computer system
- Must possess strong teamwork and communication skills
- Ability to read/write/speak in English
- Ability to read, understand, apply and adhere to policies and procedures
- Must be able to pass a pre-employment background check
- Food Handler Certified
- lift up to 25 lbs. unassisted and 50 lbs. assisted
- ability to stand and walk for prolonged periods of time
- bend, stoop, climb and reach
- Ability to work in a warm/hot and at times, cold (walk-ins/freezers) environment
- Must be able to safely work with knives and other sharp objects, wearing any necessary personal protective equipment when needed
- Ability to see and hear
- Ability to multitask and work under stressful conditions in a quick service restaurant environment
- Tolerate a reasonable amount of work stress
- Ability to handle difficult and/or sensitive situations either with customers or other employees using tactful, appropriate and effective communication
- Must be able to work a flexible schedule up to 28 hours per week (PT) or 40 hours per week (FT)
- Appearance must be professional, neat, clean and well-groomed
- Visible (neck tattoos are prohibited) tattoos must be appropriate and facial piercings may not be worn at work, but clear "spacers" or "piercing retainers" are allowed
Desired Qualifications
- Bilingual in Spanish/English is a plus
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