Shift Manager
On-site · Hampton, Virginia, United States
Job Summary
Shift Manager at Arby's will support the General Manager and Assistant Manager to ensure smooth shift operations, lead team members, drive customer service excellence, and oversee training initiatives. Responsibilities include supervising a shift of up to 15 employees, managing service quality, food safety, cost controls, inventory, and cash handling while ensuring compliance with labor laws. The role emphasizes developing staff through performance and training, contributing to operations across customer service and food preparation within a fast-casual restaurant environment.
Required Qualifications
- Minimum of 1+ year in foodservice
- Serve Safe Certification is a plus
- strong communication skills
- ability to manage multiple tasks
- experience with inventory, cost controls, and cash handling
Desired Qualifications
- Serve Safe Certification (plus)
- strong communication skills
- ability to manage multiple tasks
- experience with inventory, cost controls, and cash handling
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