Shift Manager

Shift Manager oversees restaurant operations and directs team members during assigned shifts, ensuring outstanding service and guest satisfaction with full accountability for operations in the absence of management. Responsibilities include coaching and training team members, utilizing AES systems to run the restaurant, enforcing cash and inventory controls, and setting and achieving restaurant goals for service, operations, and financial results. The role emphasizes leadership, coaching, accountability for operational excellence, maintaining food safety and regulatory compliance, managing labor and food costs, and driving performance in areas such as restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.