Shift Manager
On-siteNew Berlin, Wisconsin, United States
Job Summary
Oversee restaurant operations and team direction during assigned shifts, ensuring outstanding guest service and satisfaction. Implement cash and inventory controls, utilize AES systems to run the restaurant, and set goals for service, operations, and financial results. Coach team members, maintain workplace safety, and adhere to all government regulations and food safety policies. Manage P&L, food cost, and labor cost while collaborating with General and Assistant Managers to achieve high performance. Requires valid driver's license, ServSafe certification, and ability to work 8-10 hours in varying temperatures.
Required Qualifications
- Must have a reliable vehicle and valid driver's license
- Must be ServSafe certified or capable of obtaining certification
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 50lbs
- Ability to climb ladders for general maintenance
- Ability to perform the following motions: Bending, Squatting, Twisting, Pulling, Reaching
Desired Qualifications
- Treating others with and communicating with respect
- Coaching and Developing others
- Emotional Resilience and Patience
- Leadership
- Working in a fast-paced environment and thinking on your feet
- Holding yourself to high standards of integrity and customer satisfaction
- P&L Management
- Operations Management
- Restaurant Management
- Managing Food Cost & Labor Cost
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