Shift Manager
On-siteBelmont, North Carolina, United States
Job Summary
Oversee restaurant operations and team direction during assigned shifts with full accountability when management is absent. Ensure team members provide outstanding service to satisfy guests while implementing controls for cash and inventory. Assist with training and coaching staff, utilizing AES systems to run a great restaurant and meet goals for service, operations, and financial results. Work with General and Assistant Managers to achieve high performance in guest satisfaction, speed of service, quality control, and workplace safety. Follow all government regulations, employment law, food safety policies, and accounting controls. Maintain a valid driver's license, hold ServSafe certification, and possess the physical ability to stand 8-10 hours, lift 50lbs, and climb ladders.
Required Qualifications
- Reliable vehicle
- Valid driver's license
- ServSafe certification or capability to obtain certification
- Ability to work in warm and cold temperatures
- Ability to stand for 8-10 hours
- Ability to lift up to 50lbs
- Ability to climb ladders for general maintenance
- Ability to bend
- Ability to squat
- Ability to twist
- Ability to pull
- Ability to reach
Desired Qualifications
- Treating others with and communicating with respect
- Coaching and Developing others
- Emotional Resilience and Patience
- Leadership
- Working in a fast-paced environment and thinking on your feet
- Holding yourself to high standards of integrity and customer satisfaction
- P&L Management
- Operations Management
- Restaurant Management
- Managing Food Cost & Labor Cost
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