Shift Manager - 585 Heard St

The Shift Manager is responsible for leading the restaurant team to ensure 100% customer satisfaction and compliance with food safety and company standards. Key responsibilities include executing service goals, resolving customer complaints, maintaining product quality, managing employee labor, coordinating opening and closing procedures, and ensuring safety and security protocols are followed. Candidates should possess strong leadership skills, demonstrate ownership of tasks, and have excellent organizational abilities. A high school diploma or equivalent is preferred, along with food safety certification.