Shift Leader
$45,240–$46,800 year
On-siteLeesburg, Virginia, United States
Leesburg, Virginia, United StatesOn-siteFull Time$45,240–$46,800 yearEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store. Coordinate and troubleshoot daily activities of customer service employees, partner with department management to prioritize tasks, and monitor business and customer traffic to optimize checkout lanes. Lead and develop a team of Customer Service employees by providing resources, training, and feedback while quickly reacting to operational challenges. Perform closing and/or opening duties as part of a varied weekly schedule.
Required Qualifications
- Customer service experience, preferably in a food service, grocery or retail setting
- Proven ability to multi-task and handle interruptions in a fast-paced environment
- Computer skills
- Must be 18 years or older
- Morning, afternoon, evening (includes weekends)
- Shifts end as late as 12:30am
- Full time
Desired Qualifications
- Experience leading a team
- Ability to quickly learn and adapt to new situations and subject matters
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