Shift Leader
$43,680–$49,920 year
On-siteDenver, Colorado, United States
Job Summary
Lead shifts by managing team dynamics, delegating tasks, and ensuring operational excellence across Front of House and Back of House activities. Open and close the restaurant as a key holder, handling facility setup, cash management, and inventory prep checks. Engage directly with guests to address concerns urgently while maintaining strict adherence to food safety, cleanliness, and regulatory compliance. Supervise hiring, training, and mentoring to help team members meet performance standards. Resolve guest and team issues with professionalism, escalating concerns when necessary. Complete all required health, safety, and regulatory checklists. Work varying shifts including evenings, weekends, and holidays, lifting up to 40 pounds and standing for extended periods. Maintain knowledge of recipes and processes to uphold food quality.
Required Qualifications
- Experience in a supervisory or leadership role in a restaurant or similar environment.
- Strong understanding of food safety, guest service, and restaurant operations.
- Required state alcohol-server and Manager ServSafe certifications.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Ability to lift, push, pull, or carry heavy objects up to 40 pounds and to stand or walk for extended periods.
Desired Qualifications
- Bilingual English/Spanish, a plus.
- Experience in training, mentoring, and developing team members.
- Familiarity with inventory and cash-handling processes.
- Proven ability to handle high-pressure situations with professionalism.
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