Shift Leader - Tigermart
On-siteGreensboro, Maryland, United States
Job Summary
Supervise daily store operations by assigning tasks to associates, coordinating activities, and ensuring profitability while maintaining a clean, well-stocked environment. Manage customer interactions by responding to complaints and inquiries to ensure a pleasant experience, and oversee associate development through training, coaching, and performance goal alignment. Enforce safety, security, and all regulatory compliance, including verifying IDs for age-restricted sales and preventing conflicts of interest. Perform typical store associate duties, lift up to 50 pounds, and work all shifts including weekends and holidays. Maintain punctuality and a neat appearance while demonstrating leadership and initiative in solving store challenges.
Required Qualifications
- positive commitment to customer service
- leader in following all Company policies and procedures
- Provides motivation and learning opportunities for fellow associates
- effectively implementing solutions to store challenges
- outstanding work ethics at all times in the areas of honesty, efficiency, professionalism and dependability
- punctuality and a neat appearance
- initiative in improving store and personal performance
- knowledgeable of store merchandise including products, pricing and promotions
- leadership qualities
- work all shifts including weekends and holidays and will occasionally supervise shifts
- pass the background check and drug free workplace requirements
- valid driver's license
- regularly lift and/or move up to 25 pounds
- occasionally lift and/or move up to 50 pounds
- constant standing, bending, and reaching
- perform tasks in all areas of the store which may include exposure to the cold while working in the cooler/freezer and while maintaining the parking lot and exterior of the store's perimeter
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