Shift Leader - The Ups Store

Shift Leader responsible for running the shift, ensuring smooth store operations, and delivering an exceptional customer experience. Includes hands-on support at the counter (shipping, packing, printing, Amazon returns, etc.), coaching and supporting team members, maintaining store standards, handling customer issues, supporting sales goals, and assisting with opening/closing procedures and cash handling. Requires retail, customer service, or leadership experience; strong communication and problem-solving skills; ability to multitask in a fast-paced environment; leadership mindset; reliable, punctual, and accountable; proficient with computers and POS systems; weekend availability. Growth potential into Store Manager or Unit Manager roles; access to performance-based incentives and ongoing training.