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Taco BellPosted 1 month ago

Shift Leader Taco Bell Clacton

On-siteClacton-on-Sea, England, United Kingdom

Full TimeLarge

Job Summary

Oversee daily shift operations by coordinating team members, ensuring food safety and quality, and maintaining inventory and stock levels. Provide regular feedback to Team Members, handle conflicts constructively, and actively participate in training to develop people. Assist the General Manager with profit and loss management, facility maintenance, and cash control while resolving customer complaints quickly. Personally demonstrate that customer needs are the highest priority and lead the team in culture building and best practices.

Required Qualifications

  • Dynamic, energetic, and positive leader
  • Self-starter
  • Proactively driven to get things done
  • Customer-first mindset
  • Strong interpersonal skills
  • Leadership skills
  • Dedication to leading a team that strives for excellence
  • Ability to provide regular feedback to the RGM on the performance of Team Members
  • Ability to provide ongoing constructive and complimentary feedback to Team Members
  • Ability to actively participate in the training of Team Members
  • Ability to handle conflicts constructively and work with RGM to achieve resolution
  • Ability to ensure consistent customer satisfaction
  • Ability to ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
  • Ability to personally demonstrate that customer needs are the highest priority
  • Ability to ensure food safety, quality, and accuracy of orders
  • Ability to resolve customer complaints quickly while maintaining positive customer relations
  • Ability to assist profit & Loss management by following cash control/security procedures
  • Ability to maintain inventory
  • Ability to oversee proper product preparation, rotation, portioning, cooking, and holding time
  • Ability to assist the RGM with facility maintenance and ensure health and safety standards are followed at all times
  • Ability to oversee and coordinate daily shift operations
  • Ability to train and supervise team members
  • Ability to ensure excellent customer service
  • Ability to manage inventory and stock levels
  • Ability to maintain a clean and organized work environment
  • Ability to run shifts
  • Ability to meet Taco Bell standards
  • Ability to resolve customer concerns
  • Ability to be a role model
  • Ability to help the management team with people-related matters
  • Ability to assist the management team with profit and loss
  • Ability to be a cultural ambassador for the company
  • Ability to openly and honestly communicate with management
  • Ability to give positive feedback to team members
  • Ability to adhere to cash, security, inventory, and labor policies and procedures
  • Ability to take ownership and help to drive results
  • Ability to coach and guide others
  • Ability to work with management teams on business initiatives

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