Shift Leader
$37,918–$37,918 year
On-siteReston, Virginia, United States
Job Summary
Lead shifts with a hospitality-first mindset, managing pace, priorities, and execution across the floor while jumping in on any station as needed. Coach and support team members to elevate service, food quality, and operational standards, ensuring food safety, accuracy, cleanliness, and organization throughout every shift. Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments. Must have 1+ year of experience in a Shift Leader or Supervisor role, ability to coordinate multiple tasks while maintaining operational standards, and speak, read, write, and understand the primary language(s) of the work location. Must be able to work at least 30 hours per week, be 18 years of age or older, and be authorized to work in the United States.
Required Qualifications
- 1+ year of experience in a Shift Leader or Supervisor role
- Experience in fast-paced environments - restaurant, retail, or hospitality
- Ability to coordinate multiple tasks while maintaining operational standards
- Ability to speak, read, write, and understand the primary language(s) of the work location
- Must be able to work at least 30 hours per week
- Must be 18 years of age or older
- Must be authorized to work in the United States
- Meet all physical requirements for all roles within the Shift Leader career path, including the Kitchen Lead and Team Member roles
Desired Qualifications
- Have leadership or supervisory experience in restaurants, retail, or hospitality
- Care deeply about hospitality, food quality, and operational excellence
- Enjoy motivating others and building a positive team culture
- Stay organized, level-headed, and solutions-focused under pressure
- Want to grow into restaurant management and long-term leadership roles
- Take pride in being accountable, dependable, and detail-oriented
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