Shift Leader
$38,480–$42,640 year
On-site · Port Washington, New York, United States
Job Summary
Shift Leader responsibilities include managing both FOH & BOH employees, promoting a fun and positive work environment, overseeing training via SmashConnect and LMS using a 4-step method, rewarding performance, completing daily operational checklists (opening/closing, line checks, uniforms, deposits), maintaining guest experience metrics (NPS and OSAT), ensuring food safety standards per local health dept., exemplifying SIZZLE service standards, onboarding and training new employees, managing COGS and cash policies, and daily labor management while adhering to company policies. Strong emphasis on leadership, communication, and organizational skills to drive a safe, efficient restaurant operation.
Required Qualifications
- Previous Shift Leader Experience
- 90-day completion of train the trainer course
- Flexible to work nights, weekends, and holidays
- Must successfully complete Smashburger training program
- Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.