Shift Leader
On-site · Iowa City, Iowa, United States
Job Summary
Lead crew during shifts at a Dairy Queen franchise, oversee operations in assigned areas, assist GM/Assistant Manager with training and coaching, ensure organized and staffed restaurant, maintain a positive, safe, clean environment, and deliver fan-first service through timely, quality performance; requires 6+ months in a high-volume quick-service environment, ServSafe certification, strong people-management and training abilities, and capability to supervise areas of the business in a fast-paced setting.
Required Qualifications
- High School diploma or equivalent
- Must be ServSafe certifiable
- Minimum 6+ months of high volume quick service restaurant experience
- Capable of supervising specific areas of the business in a fast-paced environment
- Strong knowledge and application of safe food handling practices
- Exhibit good manners, proper personal hygiene, and promptness
- Comfortable standing for entire shift and able to lift 50 pounds
- Be able to create smiles and stories for fans
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