Shift Leader - Roast Coffee House (Atlanta Airport)
On-site · Atlanta, Georgia, United States
Job Summary
Shift Leader position at Roast Coffee House involves supporting daily operations, leading employees, ensuring superior guest service, and performing cash and inventory management duties. Candidates must possess a high school diploma or GED and have 1-2 years of relevant customer service and supervisory experience. Key skills include effective communication, cash handling, food safety practices, and the ability to train associates. The role requires adherence to company policies and a focus on maintaining high standards of cleanliness and customer service, ensuring a friendly environment for guests.
Required Qualifications
- High school diploma or general education degree (GED)
- 1-2 years previous customer service and supervisory experience
- Ability to obtain alcohol awareness and/or ServSafe Food Safety certification
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