Shift Leader

Shift Leader at Happy Lamb leads and oversees restaurant operations during shifts, supervising staff, ensuring guests are served efficiently, managing cash procedures, maintaining cleanliness and safety, providing on-the-job training, resolving issues promptly, and enforcing brand standards and health regulations. The role requires directing team performance, coaching staff on food preparation and production, handling guest concerns with professionalism, maintaining cost controls, and ensuring compliance with labor laws. Candidates should have strong leadership, excellent communication, the ability to work across multiple stations, and a positive, service-driven attitude; must be available for varied shifts including weekends, evenings, and holidays; fluency in English and Mandarin is required.