Shift Leader
$36,400–$38,480 year
On-siteTorrance, California, United States
Job Summary
Manage restaurant operations by ensuring all guests receive SUPERSTAR Service and anticipating their needs. Monitor staffing levels, labor costs, and operational routines to support the business plan while enforcing Quality, Service, and Cleanliness standards. Provide direction and supervision to Crew Members and Team Leaders, effectively training staff and maintaining a positive atmosphere. Take initiative to correct problem areas immediately and model positive behavior for the entire team. Work flexible hours including mornings, evenings, and weekends, requiring the ability to stand for long periods and lift up to 75 pounds.
Required Qualifications
- Must be a minimum of 18 years of age
- High school diploma or equivalent
- Must be able and willing to work flexible hours including morning, evening and weekend shifts
- Ability to get results through others
- Organizational, planning and time management skills
- Team building skills
- Problem solving skills
- Good verbal and written communication skills
- Ability to take initiative
- Stand for long periods of time
- Work around heat
- Work around others in close quarters
- Move throughout the restaurant and observe restaurant operations and employee work performance
- Able to lift 50 75 pounds comfortably
- Work with various cleaning products
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