Shift Leader
On-sitePlano, Texas, United States
Job Summary
Manage the processes and people needed to deliver great guest experiences during your assigned shift. Oversee product preparation according to operational and quality standards while assigning crew positions and setting shift expectations. Provide leadership, direction, and coaching to Crew Members, communicating responsibilities and providing timely feedback to correct deficiencies or reward success. Deploy team members appropriately to meet guests' needs, monitor performance to ensure cleanliness and safety standards are met, and control labor and food costs throughout the shift. Resolve problems with a sense of urgency while reinforcing the use of systems and procedures.
Required Qualifications
- Must be able to fluently speak/read English
- Math and writing skills
- Be physically and mentally capable of learning to operate standard restaurant equipment
- This position requires one to lift 30 to 50 pounds
- This position requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
- Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
Desired Qualifications
- Restaurant, retail, or supervisory experience preferred
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