Shift Leader
On-sitePort Charlotte, Florida, United States
Job Summary
Manage the processes and people needed to deliver a great guest experience during your assigned shift. Oversee product preparation according to operational and quality standards while assigning crew positions, setting expectations, and providing timely feedback to correct deficiencies or reward success. Deploy team members appropriately to meet service standards, monitor performance for cleanliness and safety compliance, and control labor and food costs throughout the shift. Arrive on time to prepare for your scheduled shift, support crew training as directed, and resolve guest problems with a sense of urgency. Adhere to all Brand and franchisee policies, uniform standards, and safety guidelines.
Required Qualifications
- Must be able to fluently speak/read English
- Math and writing skills
- Be physically and mentally capable of learning to operate standard restaurant equipment
- This position requires one to lift 30 to 50 pounds
- This position requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists
- Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
Desired Qualifications
- Restaurant, retail, or supervisory experience preferred
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