Shift Leader

Shift Leader at Potbelly leads a shift by managing and developing associates to execute outstanding product quality and customer service, builds sales and controls costs for each shift, and ensures health and safety standards are met. Responsibilities include leading team members on shifts, allocating tasks efficiently, cash handling, restocking, maintaining cleanliness, resolving customer issues, and ensuring compliance with food safety certification requirements (Illinois-specific within 30 days) and health standards. Qualities sought include strong communication, problem-solving, ability to work in a fast-paced environment, and comfort with allergens management. The role requires standing 8-9 hours, ability to lift up to 50 pounds occasionally, and is part-time with flexible scheduling.