Shift Leader

Greet members and guests at entry/exit, assist with inquiries, and promote the Judgement Free Zone® while upholding club policies. Guide peers through task completion, resolve member concerns, and escalate issues to a Manager as needed. Handle membership functions including sign-ups, billing updates, cancellations, and unpaid balances. Execute retail transactions, perform prospective member calls and tours, and conduct comprehensive safety and cleanliness walks of all club areas. Maintain equipment and facilities, address maintenance requests, and ensure restrooms are stocked and clutter-free.