Shift Leader
On-siteBrunswick, Georgia, United States
Job Summary
Lead peers through daily club operations by greeting members, resolving concerns, and executing retail transactions to drive sales goals. Coach team members on task completion while maintaining safety standards through frequent equipment sanitization and facility walkthroughs. Handle membership functions including sign-ups, billing updates, and prospective member tours, escalating policy issues to management as needed. Model Judgement Free Zone® behaviors while answering phones and addressing maintenance requests like broken equipment or leaky faucets. Requires 6-12 months of customer service experience, proven leadership background, and CPR/AED certification. Full-time role with benefits including free Black Card membership, 401(k), and tuition reimbursement.
Required Qualifications
- Must be 18 years of age or older
- Willing to become CPR/AED Certified
- Basic computer proficiency
- Must be able to lift up to 75 pounds
Desired Qualifications
- 6-12 months of experience in a customer service environment is preferred
- Proven background leading others
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