Shift Leader

Supervise shifts and work areas to ensure high-quality products and customer service are delivered while maintaining restaurant profitability. Manage operations by executing all company policies, procedures, and systems, ensuring compliance with federal, state, and local laws. Adhere to station guidelines for dough management, portioning, and product preparation, minimizing customer complaints and maintaining established holding times. Provide immediate feedback on identified problems, ensure adequate shift coverage, and maintain standards for food quality, labor costs, and cleanliness. Contribute to profit goals by accurately utilizing the FOCUS System for cash management and inventory control.