Shift Leader

Supervise shifts and work areas to ensure high-quality products and customer service are delivered while maintaining restaurant profitability. Manage operations by executing company policies, ensuring compliance with federal, state, and local laws, and adhering to guidelines for dough management, portioning, and product holding times. Provide immediate feedback to correct problems, maintain product quality and cleanliness, and contribute to profit goals by accurately utilizing the FOCUS System for cash management and inventory control. Execute assigned station duties, minimize customer complaints, and ensure adequate shift coverage within acceptable standards.