Shift Leader

Shift Leader at Papa John’s oversees shifts and work areas to ensure high quality products and customer service, contributing to restaurant profitability. Responsibilities include adhering to company policies, supervising shift coverage, dough management, accurate portioning, maintaining product quality, cash management, inventory control, and ensuring safety and compliance. Enforces policies in the TM handbook, supports performance targets (MCE readiness, food/labor costs, cleanliness), and helps achieve profit goals through the FOCUS System. Preferred qualifications include a High School diploma or GED, Serv-Safe/Local or State Food Service Certification, and prior restaurant shift-lead experience. Skills emphasized include cash management, planning and organization, and effective communication.