Shift Leader

Supervise shifts and work areas to ensure high-quality products and customer service are delivered while maintaining profitability. Manage daily operations by executing company policies, ensuring compliance with federal, state, and local laws, and adhering to guidelines for dough management, portioning, and product holding times. Provide immediate feedback on identified problems, maintain product quality and restaurant cleanliness, and execute cash management duties using the FOCUS System. Monitor inventory levels to minimize loss and contribute to profit goals. Ensure adequate shift coverage and respond appropriately to customer needs while minimizing complaints.