Shift Leader

Supervise shifts and work areas in a Papa John's restaurant to ensure high-quality products and customer service are delivered while maintaining profitability. Manage operations by executing all company policies, procedures, and systems, ensuring compliance with federal, state, and local laws. Adhere to station guidelines for dough management, portioning, and product preparation, while minimizing customer complaints and maintaining established holding times. Provide immediate feedback to correct problems, ensure adequate shift coverage, and maintain product quality, cleanliness, and performance standards within acceptable limits. Contribute to profit goals by accurately utilizing the FOCUS System for cash management, inventory levels, and cost control.