Shift Leader, New York City | Luke's Lobster
$38,480–$38,480 year
On-siteNew York City, New York, United States or Manhattan, New York, United States
Job Summary
Prepare and serve a simple, seafood-centric menu with minor food prep while engaging guests and taking orders at the register. Perform opening and closing duties including sweeping, mopping, light dishes, and setting up for AM/PM shifts. Handle cash, distribute tips, delegate breaks, and address customer service issues. Oversee a small team of 2-3 during your shift while maintaining exceptional attention to cleanliness, safety, and organization. Communicate Luke's mission of serving sustainable, traceable seafood to guests.
Required Qualifications
- Food Handler Certification Required
- 2+ preferred shift supervising in food service industry
- Exceptional attention to cleanliness and organization
- Opening and closing the shack as a key-holder
- Cash handling, tip distribution
- Overseeing a small team of 2-3 during your shift
Desired Qualifications
- Preparing and serving a simple, seafood-centric menu (there's no cooking but some minor food prep)
- Engaged guest interaction and frequent table-touches
- Taking orders, recommending products, and creative merchandising at the register
- Opening and closing duties including cleaning (sweeping, mopping, light dishes, setting up for AM/PM shift)
- Communicating Luke's mission of serving sustainable, traceable seafood
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