Shift Leader

Oversee daily operations of the bakery and delivery concept, managing staff schedules and ensuring quality control across all store locations. Coordinate with the shipping and gifting portfolio to maintain operational standards during peak hours and late-night shifts. Ensure compliance with safety protocols and brand standards while leading a team of cookie lovers in a rapidly expanding footprint. This role supports Insomnia Cookies' mission to revolutionize the cookie game with its experiential, "sweet-easy" flagship concept in Philadelphia and nationwide presence.