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Insomnia CookiesPosted 1 month ago

Shift Leader

$35,360–$36,400 year

On-siteDistrict of Columbia, United States

Full TimeSenior LevelMedium

Job Summary

Provide incredible customer service and quality products to all guests throughout their bakery experience. Support store leadership by maintaining operations, monitoring production efficiency, and holding the team accountable to company standards. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew. Manage cash handling and deposits, ensuring a safe, clean working environment that adheres to safe food handling practices. Assist in training and coaching team members to foster a productive and fun night for everyone. This role requires at least one year of customer service experience, POS system proficiency, and the ability to lift up to 40 lbs. Pay starts at $17.00–$17.50/hr plus tips, with flexible part-time schedules and on-call rotation available.

Required Qualifications

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing/friendly/patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed

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