Shift Leader - Franchise
On-site · Glass House Mountains, Queensland, Australia
Job Summary
Shift Leader at Guzman y Gomez leads, coaches and motivates the team to deliver outstanding guest experiences while upholding food safety and quality standards. The role focuses on operational excellence, setting a positive tone for crew, and providing leadership to ensure high-quality service. The position supports training and development pathways toward roles such as Assistant Restaurant Manager, with responsibilities including supervising staff, driving guest satisfaction, maintaining food safety practices, and ensuring compliance with alcohol service requirements. The role involves leading in a fast-paced restaurant environment, fostering teamwork, and contributing to a safe, engaging work culture. The job may include background checks and employment verification as part of the recruitment process.
Required Qualifications
- Leadership or supervisory experience in a fast-paced environment
- A track record of providing outstanding customer service
- Completed or willingness to complete Food Safety Supervisor certificate
- Completed or willingness to undertake Responsible Service of Alcohol course
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