Shift Leader
On-siteProvo, Utah, United States
Job Summary
Lead the restaurant team by ensuring all crew members meet job expectations and enforce quality, service, and cleanliness standards. Monitor operations to anticipate problems, correct issues immediately, and maintain proper staffing levels while supporting sales and profit maximization. Provide direction, supervise staff, and effectively train crew members to deliver SUPERSTAR Service and exceed guest needs. Plan and implement operational routines, manage labor costs, and model positive behavior for the entire team. Work flexible hours including mornings, evenings, and weekends, requiring the ability to stand for long periods, lift up to 75 pounds, and work in close quarters.
Required Qualifications
- Must be a minimum of 18 years of age
- High school diploma or equivalent
- Must be able and willing to work flexible hours including morning, evening and weekend shifts
- Ability to get results through others
- Organizational, planning and time management skills
- Team building skills
- Problem solving skills
- Good verbal and written communication skills
- Ability to take initiative
- Stand for long periods of time
- Work around heat
- Work around others in close quarters
- Move throughout the restaurant and observe restaurant operations and employee work performance
- Able to lift 50 75 pounds comfortably
- Work with various cleaning products
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