Shift Leader
On-siteLayton, Utah, United States
Job Summary
Lead the Restaurant Management Team to ensure all activities align with the business plan and support SUPERSTAR Service standards. Direct and supervise Crew Members to enforce Quality, Service, and Cleanliness protocols while monitoring staffing levels and labor costs. Anticipate operational problems, correct issues immediately, and effectively train staff to maximize sales and minimize controllable costs. Plan, organize, and implement all shift routines while maintaining a positive atmosphere for employees and guests. Requires high school diploma, ability to work flexible hours including weekends, and physical stamina to stand, lift up to 75 pounds, and work in close quarters.
Required Qualifications
- Minimum of 18 years of age
- High school diploma or equivalent
- Must be able and willing to work flexible hours including morning, evening and weekend shifts
- Ability to get results through others
- Organizational, planning and time management skills
- Team building skills
- Problem solving skills
- Good verbal and written communication skills
- Ability to take initiative
- Stand for long periods of time
- Work around heat
- Work around others in close quarters
- Move throughout the restaurant and observe restaurant operations and employee work performance
- Able to lift 50 75 pounds comfortably
- Work with various cleaning products
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