Shift Leader
On-siteSalt Lake City, Utah, United States
Job Summary
Manage restaurant operations during shifts by ensuring all guests receive SUPERSTAR Service and anticipating their needs. Monitor staffing levels and labor costs while enforcing Quality, Service, and Cleanliness standards across the floor. Provide direction and supervision to Crew Members and Team Leaders, effectively training staff and correcting problem areas immediately. Plan and implement operational routines to maximize sales and profits while minimizing controllable costs. Work flexible hours including mornings, evenings, and weekends, standing for long periods and lifting up to 75 pounds. Model positive behavior to create a friendly atmosphere for both employees and guests.
Required Qualifications
- Must be a minimum of 18 years of age
- High school diploma or equivalent
- Must be able and willing to work flexible hours including morning, evening and weekend shifts
- Ability to get results through others
- Organizational, planning and time management skills
- Team building skills
- Problem solving skills
- Good verbal and written communication skills
- Ability to take initiative
- Stand for long periods of time
- Work around heat
- Work around others in close quarters
- Move throughout the restaurant and observe restaurant operations and employee work performance
- Able to lift 50 75 pounds comfortably
- Work with various cleaning products
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