Shift Leader

Shift Leader at a Dunkin’ franchisee leads by example during the shift, supports the team in delivering top-notch guest service, and helps keep operations running smoothly through food prep, inventory management, and cash handling. Responsibilities include training and coaching crew members, upholding food safety, brand, and network standards, and stepping in for the manager when needed. The role requires a positive attitude, strong communication, multitasking under pressure, and willingness to work flexible hours (early mornings, weekends, holidays) to energize a fast-paced, customer-focused environment with a passion for great coffee and service.