Shift Leader

Shift Leader at Dunkin' in Highland, NY who coaches Crew Members to meet Dunkin' operational standards, delivers a great guest experience, trains and develops the team, and drives profitability through effective supervision and adherence to policies. Responsibilities include deploying team members, providing feedback, monitoring performance to maintain quality, service, and cleanliness, completing required training (ServSafe certification), and ensuring labor and food costs are controlled while upholding brand and franchisee policies. Requires high school diploma or equivalent, 18+ years old, English fluency, supervisory/leadership experience, and basic math and computer skills. Location notes: Bridgeview Donuts, 3668 Route 9W, Highland, NY 12528, USA. This role emphasizes team leadership, guest satisfaction, and operational excellence during shifts.