Shift Leader
$44,720–$53,872 year
On-site · Santa Ana, California, United States
Job Summary
The Shift Leader is responsible for assisting the General Manager with management activities and ensuring Crew Persons and Team Leaders meet job expectations. Key responsibilities include providing quality customer service, improving team performance, maximizing sales and profits, and complying with company policies. Candidates must have 2-3 years of related experience, a high school diploma or GED, excellent planning and problem-solving skills, and reliable communication methods. The role requires standing for long periods, lifting 50-75 lbs, and working in a fast-paced environment.
Required Qualifications
- 2-3 years of experience in restaurant management or education that demonstrates knowledge of restaurant management
- High School Diploma or GED
- Excellent planning and time management skills
- Team building skills
- Investigative and problem solving skills
- Ability to troubleshoot cash handling problems
- Reliable personal transportation and valid driver’s license
- Ability to communicate effectively with the restaurant
- Strong analytical and organizational skills
Desired Qualifications
- Bi-lingual skills
Additional Requirements
- Must maintain an open door policy
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