Shift Leader

Oversee all restaurant activities while on duty, ensuring team members meet performance expectations and comply with safety policies. Direct daily operations by organizing shift schedules, assigning duties based on skill levels, and conducting required ops walks and quality checks. Greet guests, serve food and beverages, and handle complaints professionally while maintaining cleanliness standards through delegated tasks like clearing tables and sanitizing equipment. Balance cash drawers, complete administrative paperwork, and supervise opening and closing procedures. Train new and current team members, provide feedback to maintain morale, and resolve interpersonal issues with management. Work nights, weekends, and holidays in a fast-paced environment, lifting up to 75 lbs while adhering to all cost control and food safety guidelines.