Shift Leader
$33,280–$36,400 year
On-siteSaint Michaels, Maryland, United States or St Michaels, England, United Kingdom of Great Britain and Northern Ireland
Job Summary
Maintain high standards for food quality, customer service, safety, and cleanliness by empowering store employees and leading by example. Provide superior service to all customers through greeting, assisting, and suggest selling. Assist with hiring, training, and development of store staff while motivating Customer Service Representatives to complete daily tasks. Complete daily paperwork and computer entry in a timely manner as established by management. Assume responsibility for special assignments and projects as needed. This role supports the Store Manager in meeting performance and profit goals while ensuring brand standards and store profitability. The Shift Leader works for a local convenience store with a "Fast, Fresh & Friendly" vision, requiring the ability to work all shifts, weekends, and holidays as needed.
Required Qualifications
- Must be at least 18 years old
- Computer literacy
- Ability to lift to 50 lbs
- Reliable transportation
- Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required
Desired Qualifications
- High School Diploma or equivalent preferred
- Successful completion of store training
- Previous experience supervising others, preferred
- Food service experience preferred, ideally in a managerial role
- ServSafe certification preferred or successful completion of certification within 2 months of hire
- Focus on customer service and commitment to teamwork
- Effective communication skills, with the ability to communicate with employees, customers, and vendors
- Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient
- Open to 2nd shift and weekends
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