Shift Leader
$33,280–$36,400 year
On-siteMillersville, Pennsylvania, United States or Millersville, Maryland, United States
Job Summary
Lead store operations by maintaining high standards for food quality, safety, and cleanliness while empowering employees. Deliver superior customer service through greeting, assisting, and suggest selling every interaction. Drive staff development by assisting with hiring, training, and motivating Customer Service Representatives to complete daily tasks. Complete daily paperwork and computer entry accurately. Assume responsibility for special assignments and projects as needed. Work all shifts, weekends, and holidays as required in a retail environment involving standing, bending, and lifting up to 50 lbs.
Required Qualifications
- Must be at least 18 years old
- Computer literacy
- Ability to lift to 50 lbs
- Reliable transportation
- Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required
Desired Qualifications
- High School Diploma or equivalent preferred
- Successful completion of store training
- Previous experience supervising others, preferred
- Food service experience preferred, ideally in a managerial role
- ServSafe certification preferred or successful completion of certification within 2 months of hire
- Focus on customer service and commitment to teamwork
- Effective communication skills, with the ability to communicate with employees, customers, and vendors
- Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient
- Open to 2nd shift and weekends too
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