Shift Leader
$33,280–$33,280 year
On-site · Matthews, North Carolina, United States
Matthews, North Carolina, United StatesOn-siteFull Time$33,280–$33,280 yearMid LevelNot SpecifiedEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Job Summary
Shift Leader at Chick-fil-A responsible for supporting senior leadership in daily restaurant operations, coaching and developing team members, opening/closing shifts, and counting drawers. Focused on delivering high-quality guest service in a fast-paced, high-volume environment, leading by example, and maintaining teamwork and accountability to drive operational excellence and the restaurant’s service standards.
Required Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred
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