Shift Leader
On-siteSavannah, Missouri, United States
Job Summary
Provide excellent customer service by engaging with customers, handling complaints quickly, and conducting accurate transactions. Assist in all aspects of store operation including daily reporting, banking, inventory, bookkeeping, and fuel management while maintaining facility cleanliness and equipment. Execute marketing programs, perform merchandising activities, and suggestively sell to customers. Supervise assigned shifts in the absence of the manager, help train new employees, and provide input for performance evaluations. Maintain timely communication with customers, vendors, and management. Understand store finances, control merchandise and cash shortages, and participate in audits for cash, lottery, cigarettes, and general inventory. Exhibit professionalism and set the appropriate example for the team. Utilize point of sale systems, desktop computers, and hand-held devices to complete shift reports and count products.
Required Qualifications
- 18 years of age or older
- Friendly, customer service-oriented person who enjoys a fast-paced work environment
- Valid driver's license and vehicle insurance with adequate transportation to/from bank (the vehicle must be locked and secured when transporting the deposit to the bank)
- Flexible availability which may include all shifts, weekends, and holidays
- Works well individually and in leading a team
- Ability to perform mathematical calculations to make change, complete shift reports, and account for numbers of products during vendor check in
- Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery
- Ability to perform assigned duties with accuracy and with minimal supervision
- Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
- Physical ability to both move and position yourself to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
- Ability to remain in a standing position for up to nine hours per shift
- Ability and willingness to occasionally ascend and descend ladders to handle inventory or products
- Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
- Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
- Ability to meet Company requirements, including successful pre-employment background check and drug test
- Legal authorization to work in the United States
Desired Qualifications
- High school diploma or GED equivalent
- Prior management/leadership experience
- Experience in retail sales
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