Shift Leader

Lead the store during your shift by demonstrating mastery of team member performance and ensuring clear communication of goals, expectations, and directives. Manage team engagement and guest satisfaction while strategically maximizing product sales and waste management. Take ownership of the store's look and feel, execute SOPs and quality standards, and actively coach team members on role responsibilities and promotional items. Handle administrative tasks including bank deposits, inventory, and product orders while developing team members through career conversations. Address guest and team needs proactively to prevent issues from escalating, maintaining a calm and inclusive culture even under pressure. Requires at least one year of leadership experience and the ability to work varying hours including early mornings, evenings, holidays, and weekends.