Shift Leader
On-siteNew Berlin, Wisconsin, United States
Job Summary
Lead the store during your shift by ensuring team engagement, guest satisfaction, and consistent execution of SOPs and quality standards. Strategically maximize product sales and waste management while maintaining the store's look and feel. Actively coach team members on role responsibilities, product knowledge, and promotional items, providing feedback to ensure they bring their best performance. Manage administrative tasks including bank deposits, inventory, and product orders, while delegating objectives and addressing situations before they become problematic. Take ownership of the team's development through conversations about career growth and actively manage decision-making as the Manager on Duty. Requires at least one year of leadership experience and the ability to work early mornings, evenings, holidays, and weekends.
Required Qualifications
- At least 1 year of leadership, restaurant, retail or customer service experience
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 18 years of age
Desired Qualifications
- High school diploma or GED equivalent
- Valid driver's license and reliable transportation
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