Shift Leader

Lead the store during your shift by ensuring the team executes SOPs, manages product sales and waste, and maintains a clean, welcoming environment. Coach team members on role responsibilities and product knowledge, delegate tasks effectively, and address guest situations before they escalate. Perform administrative duties such as bank deposits and inventory management while actively developing staff through career conversations and feedback. Work flexible hours including early mornings, evenings, and weekends to support the store's day-making experience.