Shift Leader
On-site · Olathe, Kansas, United States
Job Summary
Shift Leader oversees restaurant Crew Members to ensure customer satisfaction and profitability during the shift. Responsibilities include supervising staff, ensuring accurate orders, maintaining product quality and restaurant image, managing cash handling and safety procedures, coaching team members, controlling costs, completing daily paperwork, and ensuring readiness for opening/closing operations. Requires 18+ age, high school diploma or equivalent, basic math, strong communication, ability to work 20-30 hours weekly, and successful completion of a 4-week training plan. Must have valid driver's license and meet background verification and USCIS work eligibility requirements.
Required Qualifications
- Have previous experience in restaurants, retail or a position involving customer contact is preferred.
- Be at least 18 years of age.
- Possess a high school diploma, or equivalent, and possess basic math skills.
- Possess excellent verbal communication and interpersonal relations skills.
- Be dependable, hardworking and have the ability to work under pressure and in stressful situations.
- Be able to work a standard schedule of approximately 20-30 hours per week and be able to perform all the essential functions of the job.
- Have successfully completed the 4-week Shift Leader Training Plan and passed the solo open and close shift evaluations.
- Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary to complete daily banking and other responsibilities as directed by the Assistant Manager, General Manager or District Manager.
- Meet Apricus Background Verification guidelines.
- The US Department of Homeland Security (USCIS Division) requires that each Shift Leader provide documentation that proves their eligibility to work in the United States.
Additional Requirements
- US work eligibility required
- Background verification required
- Driver's license and reliable vehicle may be required
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