Shift Leader
On-siteTopeka, Kansas, United States
Job Summary
Supervise restaurant Crew Members to ensure they perform duties that achieve customer satisfaction and profitability. Serve customers correct orders within service time goals while maintaining high-quality product standards and proper Little Caesars policies. Manage cash responsibilities, enforce safety and security procedures, and monitor food, paper, and labor cost controls. Provide direction and coaching to staff, complete daily paperwork, and handle opening, closing, and unexpected occurrences. Lift 55 pounds, operate equipment safely, and communicate effectively with customers and co-workers. Work a standard schedule of approximately 20-30 hours per week.
Required Qualifications
- Be at least 18 years of age
- Possess a high school diploma, or equivalent, and possess basic math skills
- Possess excellent verbal communication and interpersonal relations skills
- Be dependable, hardworking and have the ability to work under pressure and in stressful situations
- Be able to work a standard schedule of approximately 20-30 hours per week
- Have successfully completed the 4-week Shift Leader Training Plan and passed the solo open and close shift evaluations
- Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines
- Possess a reliable vehicle and auto insurance
- Meet Apricus Background Verification guidelines
- Provide documentation that proves their eligibility to work in the United States
- The ability to lift and move 55 pounds
- The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground
- The ability to control and utilize equipment safely and correctly
- The ability to 'Shakerboard' by working outside holding a sign as allowed by ordinance
- The ability to apply pressure to cut through products and/or clean equipment/utensils
- The ability to count, separate and weight all types of food products and inventory items
- The ability to effectively communicate to customer and co-workers
- The ability to understand directions, instructions and product specifications
- The ability to process and complete customer orders
- The ability to comprehend all training materials and practice standard operating procedures
- The ability to successfully pass required training programs for certification
- The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs
- The ability to legally drive an automobile adhering to all state and local traffic laws
- The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines
- Must be able to lift 50 lbs
Desired Qualifications
- Have previous experience in restaurants, retail or a position involving customer contact
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